The terms below govern your use of the Printability AI website and any software, preview access or related services we make available to you.
Printability AI is a software product developed and operated by 3D TACT LTD, a company registered in England and Wales and based north of London, United Kingdom. Throughout these terms, the words "we", "us" and "our" refer to 3D TACT LTD trading as Printability AI. The words "you" and "your" refer to the person or organisation using our website or our software.
You can reach us at any time by writing to info@printabilityai.com.
Printability AI is an artificial intelligence assistant for additive manufacturing. It is designed to review a three dimensional model before it is printed, identify geometry, orientation, support and settings choices that carry a higher risk of failure, produce a readiness score, and monitor a build while it is running. In these terms we refer to all of this collectively as the Service.
The Service is provided to help your team make better informed decisions. It supports your engineering judgement. It does not replace it.
Printability AI is currently in active development. Where we grant you early access, preview access or evaluation access, you acknowledge and accept that the Service is not a finished product. In particular you understand that:
You should not rely on the Service as the only safeguard in any production, safety critical or regulated workflow while it remains in development.
You must be at least 18 years old and able to enter into a binding agreement in order to use the Service. If you are using the Service on behalf of a business or another organisation, you confirm that you have the authority to accept these terms on its behalf, and these terms then bind that organisation.
Where the Service requires an account, you are responsible for keeping your credentials confidential, for all activity that takes place under your account, and for telling us promptly if you believe your account has been accessed without your permission.
You agree that you will not:
We may investigate and take appropriate action, including suspending or removing access, where we reasonably believe these rules have been broken.
You keep full ownership of every model, design file, drawing, parameter set and other material you submit to the Service. We do not claim any ownership of your designs.
You warrant that you own the rights in the material you upload, or that you have the permissions you need to upload it, and that uploading it does not breach any agreement or infringe anyone else's rights.
You grant us a limited permission to store, process and analyse your material strictly for the purpose of providing the Service to you, maintaining and securing our systems, and meeting our legal obligations. We treat your design files as confidential. We will not use your design files to train models that serve other customers unless you have given us clear and separate written consent to do so.
How we handle your files and personal data is explained in our Privacy Policy.
The Service, including its software, models, algorithms, scoring methods, interfaces, documentation, branding, text and visual design, belongs to us or to our licensors and is protected by intellectual property law. Nothing in these terms transfers any of those rights to you.
Subject to your compliance with these terms, we grant you a limited, revocable and personal right to access and use the Service for your internal business purposes. All other rights are reserved.
If you send us feedback, suggestions or ideas about the Service, we may use them freely to improve our products without any obligation or payment to you.
This section is important, so please read it closely.
Printability AI produces predictions, risk indicators, scores and recommendations. These outputs are advisory. They are generated by statistical models and they will not be correct in every case. A build that scores well may still fail, and a build that is flagged as risky may still succeed.
You remain fully responsible for deciding whether a part is suitable for its intended purpose, for validating and qualifying parts before use, for inspection and testing, and for compliance with any standard, certification or regulation that applies to your work. You must not use the Service as a substitute for qualified engineering review, for required inspection procedures or for safety assessment, particularly where parts are intended for aerospace, medical, automotive, structural or any other application where failure could cause injury, loss of life or significant damage.
We aim to keep the Service available and working well, but we do not guarantee that it will be uninterrupted, timely, secure or free of errors. Access may be suspended for maintenance, for upgrades, for security reasons or for causes outside our reasonable control.
We may change, improve, restrict or discontinue any part of the Service. Where a change is significant and you hold an active paid plan, we will give you reasonable notice wherever it is practical to do so.
Access during our current development phase may be offered free of charge or under a separate written arrangement. Where paid plans become available, the applicable fees, billing cycle, payment terms and renewal terms will be set out at the point of purchase or in a separate agreement between us, and that agreement will take precedence over this section if there is any conflict.
Unless we state otherwise, fees exclude value added tax and any other applicable taxes, which you are responsible for paying.
The Service may connect with or link to software, printers, slicers, platforms or websites operated by other organisations. We provide those connections and links for convenience. We do not control those services, we do not endorse them, and we are not responsible for their content, their availability or their handling of your data. Your use of them is governed by their own terms.
To the fullest extent permitted by law, the Service is provided on an "as is" and "as available" basis. We make no warranty, representation or guarantee, whether express or implied, that the Service will meet your requirements, that its outputs will be accurate, complete or reliable, that it will be compatible with your equipment or materials, or that any defect will be corrected.
All implied warranties, conditions and terms, including any relating to satisfactory quality, fitness for a particular purpose and non infringement, are excluded to the extent the law allows.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.
Subject to the paragraph above, and to the fullest extent permitted by law, we will not be liable to you for any loss of profit, loss of revenue, loss of business, loss of anticipated savings, loss of or damage to data, wasted material, wasted machine time, scrapped parts, production delay, or any indirect, special or consequential loss, however it arises and whether it is caused by breach of contract, negligence or otherwise.
Subject to the first paragraph of this section, our total aggregate liability arising out of or in connection with the Service in any period of twelve months will not exceed the greater of the total amount you paid us for the Service during that period or one hundred pounds sterling.
The Service is provided for business use. We are not liable for any loss arising from use of the Service for any consumer purpose.
You agree to indemnify us and hold us harmless against any claim, demand, loss, liability, cost or expense, including reasonable legal fees, arising from your breach of these terms, from your misuse of the Service, or from any claim that material you uploaded infringes the rights of another person.
You may stop using the Service at any time. We may suspend or end your access, with or without notice, if you breach these terms, if we are required to do so by law, if we reasonably suspect misuse or a security risk, or if we discontinue the Service.
Sections covering your content, our intellectual property, disclaimers, limitation of liability, indemnity and governing law continue to apply after your access ends.
We may update these terms from time to time to reflect changes in our product, our business or the law. The version published on this page is the version that applies. We will update the date shown at the top of this page whenever we make a change, and where a change is significant we will take reasonable steps to bring it to your attention. Continuing to use the Service after a change means you accept the updated terms.
These terms, their subject matter and their formation are governed by the law of England and Wales. You and we agree that the courts of England and Wales have exclusive jurisdiction over any dispute or claim arising out of or in connection with them.
If any part of these terms is found to be unlawful or unenforceable, the remaining parts continue in full force. If we delay in enforcing any part of these terms, that does not prevent us from enforcing it later.
If you have any question about these terms, or you would like to raise a concern about how the Service is being used, please get in touch and we will respond as quickly as we can.
Our team is happy to walk you through anything on this page, and to discuss arrangements that suit your organisation.
